Request for feature - Ability to create a custom trigger when some action happens on page

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Manjesh,

    This is something that can be done now using our JS API to tag visitors on button click and then create a trigger to fire based on the visitor's tags. 

    You will need to add the tags using the addTags JS API on button click: https://api.zopim.com/files/meshim/widget/controllers/LiveChatAPI-js.html#addTags

    Then use the 'Visitor tag' condition when creating the trigger and it should fire after the visitor gets the tag from the button click.

    Thanks,

    Ramin

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