Integrating custom channel with Chat API

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  • Sergey
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    Hi Ануар Шарафудинов ,

    Did you find a solutions? We have the same problem. Currently we use Blinger.io to integrate different communication channels but a perfect solution for us would be to use ZDChat only that supports integration with other messengers

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  • Ануар Шарафудинов
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    Hello Sergey,

    No, It seems like there's no way to directly integrate Telegram / FB with Conversations API.

    But it's possible through their Zendesk Support API. It has some limitions and may not fit your needs

     

     

     

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