We have been using Zopim chat successfully on our website for a number of years using the Zopim API embed script. The widget initially starts minimized through a call to $zopim.livechat.window.hide();
Since the New Year, clicking on the minimized bar/button no longer makes the chat window open up. The chat window element is still active in the DOM when I inspect it, but it has an attribute of display:none. We can force the display of it through $zopim.livechat.window.show(); but clicking on the minimized bar no longer toggles the open/minimized state.
We are not aware of any changes to the site that would have caused this. Has anything changed in the API that would have resulted in this behaviour?
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