I am looking to integrate a chatbot into my company's current Zendesk live chat solution. I know no integrations are currently available but the Web SDK can be used to achieve this somehow. Are there any examples or pointers for how to use the Web SDK to achieve chatbot integration?
I'm currently in the phase of developing a chatbot using Amazon Lex. The chatbot would provide support to our users in the hours when no customer support agents are available. Amazon Lex has listed Zendesk as one of its enterprise connectors. Does this mean that Lex can access data from Zendesk?
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