Pre-Chat Form - More Effnicent Mensage

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3 Comentarios

  • Ramin Shokrizadeh
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    Hi there Dyogo,

    Thanks for sharing your feedback, we are actually looking at ways of solving this later in the year without involving forms. If/when we have something to share, you will be notified.

    -Ramin

     

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  • Brad Harris
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    Is this still planned?

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  • Ramin Shokrizadeh
    Acciones de comentarios Permalink

    Hi Brad,

    We don't have anything out of the box to announce but you can use the Conversations APIs to build a bot that collects visitor information.

    You can learn more about the Conversations APIs here: https://developer.zendesk.com/rest_api/docs/chat/conversations-api

    Thanks,

    Ramin

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