• Ramin Shokrizadeh

  • 10 de mayo de 2016 02:10

  Zendesk Product Manager

  Hi Adrian,

  ESET actually has a bug with their protocol filtering that breaks services that require websocket connections (like Zopim).

  Here is the post on their site about it: https://forum.eset.com/topic/8355-protocol-filtering-breaks-websockets-after-update-at-5052016/

  The ESET team are aware of the issue and based on the post in their forums, a fix on their end should be released soon.

  In the meantime, you can temporarily disable protocol filtering or use a different anti-virus product.

  Thanks,

  Ramin

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