Integrating Zopim Chat ON specific pages, OFF of support page

1 Comentarios

  • Jake Bantz
    Acciones de comentarios Permalink

    Hello,

    When you say 'Support page' are you talking about your Zendesk Help Center or do you have a separate support page on your home web page? If possible, the quick answer would be to add the widget on the pages where you would like to use live chat, but that may not be possible on all websites.

    If you simply want to make it appear as if your chat agents are offline, you could use the following code (this will work with the Zopim Widget or the Zendesk Web Widget). You would just have to write a condition for the specific pages to execute this script:

    <script>
    $zopim(function() {
    $zopim.livechat.setStatus('offline');
    });
    </script>

    If you are using the Zopim Widget and you want to just completely hide it, I would recommend using this script:

    <script>
    $zopim(function() {
    $zopim.livechat.hideAll();
    });
    </script>

    You can find more information about interacting with the widgets at api.zopim.com.

    Hope this helps!

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk