Multiple AND/OR conditions in Views, Triggers and Automations

1 Comentarios

  • Jonathan March

    Hi Pedro,

    I agree that would be useful. As a workaround in the meantime, you could create several triggers (or if you want to include pre-existing tickets, automations) which check for these conditions and set a tag when a condition was satisfied. Then your view can check for the tag.

    A big downside of such automations, of course, is that when they ran, they would change the "last update" field, making that essentially useless for normal purposes. Also they could not be used on closed tickets.


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