Adjust Talk API and Dashboard Business Hours

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  • Brett Bowser
    Zendesk Community Team

    Hi Mike,

    Unfortunately there's no way to customized the live Talk Dashboard at this time. You're best option would be to use Insight or Explore to create your own Talk dashboard. Keep in mind that these custom dashboard would not be real-time and would only sync every 24 hours on Profession or every hour on Enterprise.

    Live dashboards within Explore is something our Product Managers are looking into but no further information to share at this time. Appreciate you taking the time to share your feedback with us and I'll be sure to pass this along to the appropriate team :)

    Cheers!

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