Exportable Process Maps
It would be great if you can export the process map of the workflows you create against your form or ticket types.
For example, in Landesk you were able to right click the ticket type and see the process workflow and which stage the ticket was in.
By having the process mapped visually, this helped with our process review meetings to be able to see all the process activities and see where there were potential bottlenecks, opportunities for improvement, as well as the ability to include the visuals in process documentation.
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This would be great!
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