2 Comentarios

  • Carsten Falborg
    Acciones de comentarios Permalink

    Hi Tobias,

    If you install the app User Data, you can copy it from there:

    0
  • Tobias Hermanns
    Acciones de comentarios Permalink

    Hi Carsten,

     

    sorry, we´ve no more free space on "App" bar for such action.

     

    Also in Agent workspaces, as you know design is changed, so on left side, we´ll have ticket fields and on right side per default customer interaction and NOT apps, due to we want to see customer content first.

     

    So it´s much easier to copy mail from ticket if need directly, instead of move to APP tab, scroll down for right app and copy from here.

    Thanks.

     

    /Tobias

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk