Rating event appears only once.

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3 Comentarios

  • Brett - Community Manager
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    Hey Артем,

    Are your agents requesting a Chat rating from within the widget itself? If so, they should only be able to send this once during a Chat session. Let me know if I'm misunderstanding your question.

    Thanks!

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  • Артем Глузд
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    We understand that agents should only be able to send this once during a Chat session. However, if requesting rating event the second time, we can handle this event on Android, and move previous and single rating view down to the table as the last event, and we need the same logic on iOS.

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  • Brett - Community Manager
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    Hey Артем,

    I reached out to our Chat team and it looks like this isn't possible currently and would make a great feature request. I'm going to pass this feedback along to our Chat SDK team so they're aware that this logic currently doesn't exist on iOS.

    Cheers!

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