Remove Abandoned Calls in IVR from Metrics

1 Comentarios

  • Kay
    Acciones de comentarios Permalink

    Are you using the default Zendesk Talk Dashboard from Explore?
    With Explore Professional, there is ability to clone that dashboard, and then add filter to the query which excludes Abandoned in IVR.


Iniciar sesión para dejar un comentario.

Tecnología de Zendesk