Authenticated Chat
CompletadaI'm building a custom chat interface that uses Zendesk Chat.
My user will be already authenticated from my app/website and I want to be able to skip the asking of questions (First name, last name, email) and resume a chat that i have started in Zendesk and see the history of my chat.
Is this possible?
-
Hi Tigerspike,
Conversation history and authenticated visitors is available, you can learn more about the features here: https://support.zendesk.com/hc/en-us/articles/360022180994-Conversation-history-authenticated-visitors-in-Chat-widget
Thanks,
Ramin
Iniciar sesión para dejar un comentario.
1 Comentarios