NEW - You can now use @mentions in the Zendesk Community!

6 Comentarios

  • Trapta
    Community Moderator

    Nicole S. this is amazing. Kudos to the team.

  • Auberon Anderson

    A great feature to have on here, thanks for adding it! 

  • Nicole S.
    Zendesk Community Team

    So glad you like it - we do, too! But congrats should go to the product manager, Kasper Sørensen. :) 

  • Au Finh Saechao

    This is going to be super helpful. Thanks Kasper Sørensen and Nicole S.

  • Andres Rincon

    Nicole S. Can this be used in our communities as well? I'm trying to tag someone in my instance but it is not working.

  • Devan - Community Manager
    Zendesk Community Team

    Hello Andres Rincon,

    You should be able to utilize this feature within your community with a few toggles in your settings. I've gone ahead and linked an article below that goes into the particulars on how to accomplish this. 

    How do I use @mentions in Zendesk Gather?

    Best regards.


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