I have a bit of a head scratcher that I need some help with.
Some users of our application have reported that live chat is not available. Using two different test accounts, I can confirm that Chat consistently initializes for User A:
And consistently does not for User B:
Digging into my browser's developer tools, I can see that the contents of the ZD-store object in localstorage differs across the two users:
Can anyone shed some light as to why this would be happening?
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