Tracking Tags w/ Rising Volume

Respondida

2 Comentarios

  • Graeme Carmichael
    Community Moderator

    Matt

    I believe it is easier and quicker for your report to compile, for you to use a result manipulation metric.

    In your query, go to Result Manipulation> Result Metric Calculation

    Then Chart Configuration>Display Format. Change your new metric to a % format.

    To give you:

    You may have to watch out for zero values for tickets created in last 7 days and previous  days to make your week on week change look right. But if that is not a problem, you should be good to go.

    0
  • Matt

    Brilliant. Thanks, Graeme!

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk