How to open chat with a message through a link?

1 Comentarios

  • Daniel Aron
    Zendesk Product Manager

    Hi Felipe, can you clarify what you mean by "at the text field"? A screenshot might help. Are you referring to the message composer (what the visitor types into when chatting)?

    Also, this is the current syntax in the Web Widget (the code you mentioned above is the legacy syntax)



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