Discord bot offline

11 Comentarios

  • David Gillespie
    Zendesk Product Manager

    Hi Josch,

    Thanks for letting us know. I've raised this with our dev team and we'll get it back up and running ASAP.

    Thanks,

    David

    0
  • Haeli Kim(김해리)

    Hello Team~ I am having the same problem as well. (I believe we had same problems two months ago) 

    0
  • David Gillespie
    Zendesk Product Manager

    Hi Haeli,

    Apologies for this, we are aware of the issue and will hopefully have this fixed soon!

    Thanks,

    David

    0
  • Niel Caruncho

    Hi team! Any word on when Support Bot will be back online (and what steps we'll need to take to reactivate)?

    Thanks

    0
  • David Gillespie
    Zendesk Product Manager

    Hi Niel,

    Apologies again for the delay, we are still working to fix the problem. We'll have a better idea about when this will be fixed by the end of this week. I'll post an update to this group when it becomes available. 

    Thanks,

    David

    1
  • Niel Caruncho

    Gracias, thank you!

    0
  • Geir Kallmyr

    Hi Team

    Any news on this, bot is still offline on our side.

    0
  • Brett - Community Manager
    Zendesk Community Team

    Hey Geir,

    I'll reach out to our Product Managers to see if we have an update to provide on this integration.

    Cheers!

    1
  • Josch Mercer

    Online now
    Thanks guys

    0
  • Geir Kallmyr

    BOT is offline again, or is it only us ? bad when we just launched support via Discord on friday :O as a want to reach customer staying home in this corona times :(

    0
  • David Hall
    Zendesk Product Manager

    Thanks for letting us know Geir, it does appear to be down and the team are looking into it now.

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk