[Web Widget] How to change the Talk Callback Form?

3 Comentarios

  • Daniel Aron
    Zendesk Product Manager

    Hi Sebastien,

    Customizing the Web Widget Talk callback form (including making fields mandatory) isn't possible currently. However, I'll log this as a feature request. Your feedback is much appreciated.


  • Sebastien

    Hello Daniel,


    Thank you very much!



  • Taylor Wilson

    +1 we need this. We would require entries for these fields and add a "Reason" drop-down field so we know how to manage the urgency of their call back request, and set certain SLAs depending on their selection. PLEASE MAKE CALL BACK FORM EDITABLE!!!


Iniciar sesión para dejar un comentario.

Tecnología de Zendesk