View on Followers

3 Comentarios

  • Fabio Strasser

    There's an option to do that in your profile. 

    But for me that's not sufficient. Zendesk is focused on Views and that's where the Agents manage all of their Tickets. So that's where I would expect to also see the Tickets I'm following. 

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  • Susana Fernandez

    Thanks so much for that tip, Fabio!

    It's a quick way around it, but I agree that we still need a proper View...

    0
  • Thomas Verschoren
    Community Moderator

    Hey,

    I tried to create a better experience for agents with the Follower View Marketplace App for Zendesk Support:

    https://www.zendesk.com/apps/support/follower-view/

    0

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