2 Comentarios

  • Brandon Tidd
    Acciones de comentarios Permalink

    Hi Louie Silverio,

    While public notes should automatically be visible to internal followers (and you can set triggers to notify internal followers of public notes), there is a paid app in the Zendesk Marketplace that allows for this functionality.  Hope this helps!

    Brandon

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  • Brett - Community Manager
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    Support Triggers and Email Workflows AMA has ended and comments have now been closed. If you have any related questions, you can create a new post in our Support - Troubleshooting and Q&A topic!

    0

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