Talk API Incremental Export returns 403 : "You do not have Access to this API"

5 Comentarios

  • Arief Widyananda

    i have the same issue, the "Incremental Export" feature of the Talk API returns 403 : "You do not have Access to this API" . did you find any workaround?

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  • Brett Bowser
    Zendesk Community Team

    @Nicolas, sorry for the delayed response! Are you still running into any issues with this?

    @Arief, I'm going to create a ticket on your behalf so our Customer Advocacy team can look into this for you.

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  • Dave Tonks

    We have got the same problem! Was there a solution to this?

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  • Brett Bowser
    Zendesk Community Team

    Hey Dave,

    It looks like the incremental API is only available to customers on Talk Professional or Enterprise. You may be receiving this error because you're on a lower plan level.

    Let me know if that's not the case!

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  • Dave Tonks

    Ah, yes that'll be it. Thanks Brett

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