Show more then 3 tickets in Support Topics Content Cues

11 Comentarios

  • Nicole S.
    Zendesk Community Team

    Thanks for sharing that feedback, Mirjam.

    0
  • Jesse Asklund

    Is there any way to find the rest of the tickets it's associating to the suggested cue?

    2
  • Carlo Andrea Giorgi

    Hi Mirjam & Jesse 

    I’m Carlo, part of the Product Design team at Zendesk, & together with my Product Manager, we are working on enhancing Content Cues. As part of this project, we are currently conducting interviews with our users. If you are interested in a 30-60 minutes Zoom call, let me know and I will get in touch with you. 

    Have a nice day 

    0
  • Jesse Asklund

    Carlo Andrea Giorgi we are interested! 

    0
  • Cindy

    Hi Carlo Andrea Giorgi, great to hear you are working on enhancing Content Cues. I am available for a zoom call to provide you with feedback if still needed! 

    0
  • Pablo Dellavedova

    My team is asking to option to see more tickets also to have the option to filter by group, internal articles and external.

    0
  • Andrea Beltramin

    Interested to see more tickets from Topics Support

    0
  • Carlo Andrea Giorgi

    Dear Pablo & Andrea thanks for your feedbacks, I’m Carlo, part of the Product Design team at Zendesk & with the team we are currently working on improving the UX, and the ability to see more tickets is part of it, stay tuned for more info.  

    0
  • Alma Aguilar

    Carlo Andrea Giorgi I started using Content Cues 3 months ago. If you are still looking for feedback, I'd be happy to share my thoughts. 

    0
  • Carlo Andrea Giorgi

    Hello Alma, thanks for your reply. We are planning feedback sessions before the end of the year. If still interested I will contact you. Have a great day 

    0
  • Pablo Dellavedova

    Great news Carlo

    0

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