No "Call Recording" Tab in the Voice and Text settings for two members of my team
No "Call Recording" Tab in the Voice and Text settings for two members of my team.
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Hi Kian Quinlan,
The ability for agents to choose if a call will be recorded or not is included as a feature for Talk Professional or Enterprise. Kindly check if you fall under these types of plans to confirm.
If this is not what you are talking about. I'd recommend raising a ticket with our Support team to take a closer look into this on your behalf. :)
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