Copy of Shapes Feature Removed

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4 Comentarios

  • Comentario oficial
    Rob Stack
    Zendesk Documentation Team

    Tobias Hermanns thanks for posting about this.

    I opened up an investigation with the engineering team and this turned out to be a bug which is now fixed. Sorry for any inconvenience while it wasn't working!

  • Rob Stack
    Zendesk Documentation Team

    Hi Tobias, I've opened a ticket to have the engineering team take another look at this. When I hear something back, I'll update here.

    0
  • Tobias Hermanns

    Hi Rob,

     

    i can confirm it´s working now as it should be.

     

    Maybe you let L1 Agent know, that this is was not an expected behavior:

     

    #5536041

     

    Thanks!

    0
  • Rob Stack
    Zendesk Documentation Team

    Will do. Thanks!

    0

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