Suspended Tickets - Zendesk sees literally every automated email as spam
Literally, any mail we received that is from a nonreply address or is an automated email response gets thrown in the suspended tickets. I recover them, Zendesk does not learn and still throws those emails in suspended tickets. I put them on the white list and they still come in the suspended tickets. This needs to be reconfigured, or the system needs to have better learning mechanisms because recovering hundreds of these emails a day is a waste of my time.
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