Hi Zendesk Community.
Is there a possibility of being able to only show portions of a form based upon the assignee and as the assignee changes, the form is able to change with it. For example if you have approvals being assigned. person 1 signs off on the ticket (and doesn't need to see other downstream signoffs) and then assigns to person 2 who would now be able to view that portion of the form and if approved would progress to the implementer would upon their assignment would then be offered in the fields an anticipated completion date to fill in. But when the final filed is completed agents do see the approvals upstream.
I think i am trying to ask does there exist system settings that can activate form field displays.
regards and thanks
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