Is it possible to allow a user with multiple organizations, to view and comment on all of the organization's tickets without giving all the users in the organizations the ability to see all tickets?
Michael is a part of Org A (default), Org B, and Org C. He wants the ability to see AND comment on tickets from all 3 orgs.
Users from all 3 orgs that are not Michael should only be able to see their own tickets. At most, see their own Org tickets, but not necessary.
I currently have "Michael" set up with Org A, Org B, and Org C. His access is "Can view tickets from user's orgs" This allows him to see all tickets but doesn't allow him to comment. If I select the org's users to view all org tickets and comments, then all users from all the orgs can view and comment on all tickets.
Am I missing something?
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