Modifications made to custom Metric or Attribute saves even when the Save button is not clicked

3 Comentarios

  • Andrew Soderberg
    Community Moderator

    One thought. Have you tried checking this from another browser (not a different browser window, but a different browser brand) it see if it is really saved in the custom metric? Is it possible that what you are seeing is cached in your current browser? Which still is an issue, but a different fix is needed for that (don't cache, or always load from the server when editing a metric/attribute).


  • Bill Cicchetti

    I have tried in Chrome and Edge.  Same results in both

  • Rob Stack
    Zendesk Documentation Team

    That's interesting Bill and I just replicated it. 

    One point is that if I close and reopen my browser, it does revert to the original formula (so long as I don't save the new one).

    In many ways, I see the behavior as an advantage because if I'm entering a new formula and need to go off and look at something else to help me, the revised formula is still there when I get back. However, that's just me and I'd be curious to know what others think!


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