I have made a query with tickets count which generates a heatmap. In that, although column totals do appear but the row totals are not showing. Below are the details of the query:
Metrics: Count(Tickets), D_Count(Tickets)
Column: Customer Name
Row: Product Name
Although, after connecting with Zendesk support I understand there is a limitation for heat map but I would really like to see row totals. See attached screenshot which shows few rows with data and at the end of the row I would like to see the totals for that row.
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