Monthly basis vertical. Type of requests (task / incident / problem / question)
RespondidaHello all,
Seeking a bit of help for a newbie.
As the title says, I'm trying to create a visual where I would have on a monthly basis tickets opened categorized by vertical (for example Finance/Casino/Global etc...) and type of requests (task / incident / problem / question)
I managed to create a query and get the type of incident, however I cannot find out how to also include the vertical. Can anyone help with this? (including screenshots below)
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Hey Melvin,
At this time, custom fields are not populated in the backlog dataset. I encourage you to upvote and provide your use-case in the following feedback post: Allow custom fields in Backlog Dataset
Let us know if you have any other questions!
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