Exploded chart size adjustment

3 Comentarios

  • Brett Bowser
    Zendesk Community Team

    Hey Diego,

    We will need to take a look at the specific report you referenced so I'll create a ticket on your behalf so we can dig into this further.


  • Violeta Micu
    Community Moderator

    Hello Diego,

    I don't know if you received an answer already from Zendesk. If yes please share it also here. 

    If not maybe something that i did and it helped me will help you as well.

    Please try to access Chart Configuration -> Explosion and there change the Number of columns from 1 to 3 or 4 and see if the design will change accordingly.


    Let me know if this helped you.



  • Diego

    Hi Violeta Micu,

    Yes, Zendesk got back to me and were very helpful as always - however, according to their product team, at the moment this is the expected behaviour for exploded charts. 

    Obviously, this isn't ideal, so hopefully this feature will be improved in the future.

    Thanks a lot for your suggestion - I think for most people that workaround of increasing the number of columns will be enough for their needs. In my case, unfortunately, I had the explosion on a single column on purpose as I wanted to have the charts for my agents one on top of the other, leaving space on the right side of the dashboard to add different queries there.

    I will either have to re-think the design of my dashboard or add individual queries for each agent, instead of using the explosion feature.

    I hope this is clear, but let me know if you have any questions. 




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