Callback enable or disable per country
Hi,
I wanted to ask how can we enable or disable callback request in web widget regarding the country (IP location) per end user. For example, users from Greece and Cyprus, can select the button "call back" but users from another country not be able to select "call back" button in the gadget. Is it possible?
Thank you.
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There is some code in this post that might get you pointed in the right direction.
Brandon Tidd
729 Solutions -
At this post i can not get the right directions it is a general code. First of all, is it possible? Secondly, how its works? How i get the location from the end users?
Thank you.
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Regarding your specific question Christos Katsivas:
"... how can we enable or disable callback request in web widget regarding the country (IP location) per end user."
The widget doesn't have this specific functionality built-in. You would have to code your web app to determine geographic location and then adjust the widget code as necessary (either don't include the widget snippet in the web page or use some code as shown in the link Brandon gave — https://develop.zendesk.com/hc/en-us/community/posts/360052069813-Web-Widget-callback-enable-disable-per-country).
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