Callback enable or disable per country

3 Comentarios

  • Brandon Tidd
    Community Moderator

    Hi Christos Katsivas,

    There is some code in this post that might get you pointed in the right direction.

    Brandon Tidd
    729 Solutions

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  • Christos Katsivas

    At this post i can not get the right directions it is a general code. First of all, is it possible? Secondly, how its works? How i get the location from the end users?

    Thank you. 

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  • Bryan - Community Manager
    Zendesk Developer Support

    Regarding your specific question Christos Katsivas:

    "... how can we enable or disable callback request in web widget regarding the country (IP location) per end user."

    The widget doesn't have this specific functionality built-in. You would have to code your web app to determine geographic location and then adjust the widget code as necessary (either don't include the widget snippet in the web page or use some code as shown in the link Brandon gave — https://develop.zendesk.com/hc/en-us/community/posts/360052069813-Web-Widget-callback-enable-disable-per-country).

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