Is there any way to now if the users comes again on Zendesk chat if the user has recently given Bad Review?
Hi Team,
Is there any way to have a pop-up if a user reachout to Zendesk chat again, who recently gave bad review, so that there chat can be monitored on priority.
Let me know if similar feature is already available on Zendesk https://qwiklab.zendesk.com/chat
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