How to change the Internal Note background color?
Hi,
In certain lighting during the day or when adjusting the screen to warm colors, there is almost no difference between the light-pitch background of the internal note and the white background of the public reply (especially since the dialog is at the bottom of the screen creating a low-angle with the eye).
It already happened a few times where we sent a private reply to a client by mistake.
Is it possible to change the private reply background color to something more intense (or white text on a black background)?
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Hi Yaniv,
It is not currently possible to change the background color of internal notes. There is an existing feature request for this kind of functionality which you can up-vote and add your comments to here: Zendesk background colours
Also, if you scroll to the end of the comment thread, there are a couple of third-party apps suggested by other users that can help with these kinds of issues.
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