can anyone confirm if that formula is correct if I'd like to see all solved tickets without the "closed by merge tickets"?
IF ([Ticket status - Unsorted] = "Solved" OR [Ticket status - Unsorted] = "Closed")
AND (NOT INCLUDES_ANY([Ticket tags], "closed_by_merge"))
THEN [Ticket ID]
Thx for your help
Iniciar sesión para dejar un comentario.