Solved tickets without merged tickets (closed_by_merge tag)
Hi all,
can anyone confirm if that formula is correct if I'd like to see all solved tickets without the "closed by merge tickets"?
IF ([Ticket status - Unsorted] = "Solved" OR [Ticket status - Unsorted] = "Closed")
AND (NOT INCLUDES_ANY([Ticket tags], "closed_by_merge"))
THEN [Ticket ID]
ENDIF
Thx for your help
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Hi Violeta,
thx for your quick response!
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Hi Florian,
Yes, for me it works as you described it.
:)
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