Create a report for multiple organization tickets

1 Comentarios

  • Graeme Carmichael
    Community Moderator

    Kobi

    If this is a pattern to the Account IDs that you want to select that would make things easier.

    You can then create a custom attribute to capture the accounts that match the pattern. For example you can use a CONTAINS function or a LEFTPART function to fund matching account numbers.

    If, as I suspect, the account IDs do not have a common pattern, create a Group attribute or as Set attribute. While this is still a laborious process to set up, at least you can re-use the attribute across multiple reports. Should the relevant account IDs change, you only need to update this one attribute to update all queries.

    Details of groups and sets are here.

     

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk