Allow Numeric Fields to Appear in Rows/Columns Not Just Metrics

1 Comentarios

  • Chandra Robrock
    Community Moderator

    Hey Sara - There is a way to create a standard calculated attribute based on a numeric ticket field that I've found extremely helpful for the exact reason you described. 

    Here's the formula I use:

    IF (VALUE(Numeric Field Name) != NULL)
    THEN VALUE(Numeric Field Name)

    You'll just want to replace the bolded Numeric Field Name text with the name of the exact ticket field you'd like to use.


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