Our team is interested in using the scheduled delivery tool for our individual support teams, like IT, non-IT systems, and others. We copied the default Support dashboard, and used the 'Ticket Form' filters at the top of each dashboard tab to filter to just IT based tickets, then re-published the report and scheduled deliveries to the IT team. However the deliveries (and after checking, the dashboard after publishing) don't seem to hold the form filter in place, meaning those who receive the dashboard delivery see stats for ALL tickets, not just IT tickets. We'd love an easy way to schedule a filtered delivery, rather than what i'm assuming is copying every query in this dashboard, filtering down to the specific form, then placing those queries in a new dashboard, and delivering that.
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