Facebook Messages

Respondida

Mike Volkin

16 de junio de 2021 19:17

How can I pipe the Facebook messages from the company page into Zendesk as a support ticket?

1 Comentarios

Dave Dyson
- 17 de junio de 2021 02:40
Hi Mike,

Here's how to set up your Facebook channel in Zendesk Support, so that public messages, such as Facebook Wall posts and comments, become tickets: Setting up your Facebook channel (standard agent interface)

0

La publicación no admite más comentarios.

Tecnología de Zendesk