change reply to email address
I would like to use a different email for 'outgoing email' and reply to email from Zendesk but still receive emails from my current support email. Is there a way to set this up?
Background: Our reply to emails from our customers are ending up in our gmail spam and zendesk is not able to capture them to create tickets for them. We want to see if we set up a new email address for outgoing email and reply to emails, we would see less in the spam of our gmail.
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Hey Sandy, I found something related to your query:
Thanks
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