Macros available in side conversations
Currently, there is no drop down menu with the macros available when creating side conversations. This would benifit our work flow a lot as many of our side conversations are essentially templates.
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Hello,
I agree with Benjamin. Please let us know if this is in the road map.
Thanks.
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This would be HUGE!
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This would be critical for us! We currently don't use child tickets because our agents can't easily use macros once that conversations starts.
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+1
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