Android SDK language issue

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Ivan Grechishchev

Publicado 29 sept 2021

Hi! 

We are using Zendesk Support SDK to provide our customers with a Help Center articles. The app supports different languages and we also provide a mechanism to change the app's language just for the app, ignoring the system language. 

After initializing SDK I call

Support.INSTANCE.helpCenterLocaleOverride

and set the needed locale. It works well for the content, however, if the system locale is different I can still see some SDK's text fetching strings for the system locale.

For example, here on the screenshot the system's language is Russian, and I set Locale.ENGLISH to the helpCenterLocaleOverride. As a result I get this:

 

How can I resolve this issue?

Thank you! 

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