GET /api/v2/help_center/community_posts/search endpoint - Anonymous not allowed

Vlad

• 11 de abril de 2021 08:51

Community Moderator

Does anybody know why this endpoint is not allowed for anon. visitors? Thanks

• GET /api/v2/help_center/community_posts/search?query={query}

• Greg Katechis

  • 16 de abril de 2021 16:26

  Zendesk Developer Advocacy

  Hi @..., that is a great question and my guess would be that is has something to do with legacy architecture limitations, e.g. a decision was made at some point for some reason and it just stayed that way. I'll reach out to that product team to see if this is an oversight or if there are good reasons to lock it down. I'll drop an update here once I hear back!

• Vlad

  • 17 de abril de 2021 06:22

  Community Moderator

  

  Hi Greg, thank you for your reply! I would really like to see this endpoint available for all. Looking forward. Thanks!

• Greg Katechis

  • 19 de abril de 2021 17:14

  Zendesk Developer Advocacy

  Hi again! I heard back from our team and they were actually surprised themselves that this wasn't anonymous, however it has been that way since we introduced the v2 API. Because of this, the investigation into a possible change will require a bit of work to ensure that nothing else breaks as a result. I'll keep this open and let you know when we make some headway with this down the road!

  Thanks for raising this and I've got my fingers crossed for a good solution here!

• Vlad

  • 20 de abril de 2021 07:55

  Community Moderator

  

  Thanks for the update, Greg! I was surprised as well, cause I can't see a single reason why this endpoint wouldn't work for anonymous. It would be really great if we make a progress here.  

• Vlad

  • 28 de enero de 2022 09:45

  Community Moderator

  

  Hey Greg, is there any update on this? Thanks

• Eric Nelson

  • 28 de enero de 2022 19:29

  Zendesk Developer Advocacy

  Hey Vlad, 
  
  Just wanted to let you know that Greg is out on vacation. I'm starting a conversation with the appropriate product team to get more info on where we're at with this. I'll touch base next week when I hear back. 
  
  Thanks!
  

Iniciar sesión para dejar un comentario.