• Comentario oficial

  Martin Holmes

  • 26 de agosto de 2021 08:51

  Zendesk Product Manager

  Hi Alyssa, 

  If you change your Talk role in the Admin Center from "Admin" to "Team Lead" then you will be able to make/receive calls, in addition to retaining full admin privileges for Talk. 

  More info here - https://support.zendesk.com/hc/en-us/articles/360052935053-About-staff-roles-in-Zendesk-Admin-Center#topic_a54_zlt_qmb 

  Thanks, 
  Martin 

   

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