Guide Analytics in Explore Not Functional
Respondidas
Publicado 11 oct 2021
Guide Analytics in Explore is still not up to date and there aren't any Explore articles on this. This post (https://support.zendesk.com/hc/en-us/community/posts/360030067274-Guide-Data-Analytics-in-Explore#comment-overview) was marked as completed, which is disappointing since it still isn't functional.
We need to be able to pull reports for articles with the highest votes, comments, views, etc. The default view is not sufficient and lacks date range, scheduled reports, etc.
Please have this corrected and update your training courses so everything is Explore compatible. Having Zendesk training courses that still talk about Insights are disheartening when we are trying to get the program we paid for to function.
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