Búsquedas recientes
No hay búsquedas recientes
chat assignment timestamp
Respondidas
Publicado 02 sept 2021
where can I see chat assignment timestamp
0
1
Búsquedas recientes
No hay búsquedas recientes
Publicado 02 sept 2021
where can I see chat assignment timestamp
0
1 comentario
Ramin Shokrizadeh
Hi Harper,
We currently do not surface assignment events in the transcript or in the chat dashboard.
You can look at using the incremental export APIs and use the engagement information to get more details on parts of the chat conversation: https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_export/#incremental-chat-export
-Ramin
0