Búsquedas recientes


No hay búsquedas recientes

How to auto fill subject field in request form

Respondidas


Publicado 18 jun 2021

Hello, I am wondering if its possible to autofill the subject line for a specific request form? The link to the form is https://support.vida.com/hc/en-us/requests/new?ticket_form_id=1500001057501 


0

5

5 comentarios

image avatar

Cheeny Aban

Zendesk Customer Care

Hi Edwin,

You can use javascript to autofill the subject line in your request form. This question has been answered here.

0


@... is there an example code that i can copy and paste into the script.js? 

0


image avatar

Cheeny Aban

Zendesk Customer Care

Hi Edwin,

Unfortunately, this is already beyond our scope of Support. You can comment on the previous posts to engage with other users who have similar needs and discuss possible workarounds.

 

0


Hi @..., the old post on this that you linked in the first comment seems to be deleted but I have this same question. Is there an article on this?

0


Hi Julia,
 
Thanks for the heads-up on those links, I'll see if I can get those fixed. In the meantime, you can prepopulate the Subject (and other) fields in your ticket forms using Javascript: Prepopulate the fields of custom ticket forms

0


La publicación no admite más comentarios.

¿No encontró lo que buscaba?

Nueva publicación